CUSTOMER CONTACT HUB

Stay connected, stay top of mind

Reduce no-shows and keep customers coming back with easy booking, automated reminders, and follow-ups.

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CONTACT HUB APP

Take control of your cash flow

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Real-Time Chat, Real Human Connection

Connect with your customers anytime, anywhere, through a unified chat experience that keeps conversations flowing.

  • Manage all customer messages in one clean thread—on mobile or desktop.

  • Review previous chats to stay up to date, close open tasks, and maintain context.

  • Receive photos and videos directly from clients to assess needs and respond quickly.

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    Convenience That Builds Loyalty

    Give your clients a self-service portal that makes managing appointments, payments, and communications effortless.

    • Let customers view and pay invoices securely, with cards saved for future use.

    • Enable hassle-free scheduling and rescheduling—no more back-and-forth phone calls.

    • Add your online booking to the portal so clients can easily request new services.

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    Automated Messaging That Feels Personal

    Nurture relationships and streamline communications with smart, automated touchpoints.

    • Automatically send confirmations, updates, and friendly reminders via text or email.

    • Use post-job follow-ups to thank clients, request reviews, or offer rebooking incentives.

    • Send branded “On my way” texts from a dedicated number that allows two-way replies.

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      Booking That’s Always Open

      Empower customers to book your services instantly—from wherever they find you.

      • Personalize your booking page with your services, pricing, and areas served.

      • Share your booking link across social media, email, or your website for easy access.

      • Avoid double-booking with real-time availability that syncs straight to your calendar.

      Trusted by 200K+ Local Pros.
      Built for teams of 1 to 100+

      100M+
      pro jobs completed

      35%
      avg. pro revenue growth

      8+
      avg. hours saved per week

      “In one year with Vortex Local, we’ve gotten a couple hundred reviews.”

      KEVIN B.  ┃ 123 HEAT AND AIR, INC

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      Additional features

      Dispatching

      Stay ready for anything with fast, flexible dispatching. Assign and sync your team and track jobs in real time.

      Price Book

      Pressure washing price book software helps you maximize profits with precise flat-rate pricing and transparent quotes.

      Payments

      Get paid faster and easier with full payment functionality built into every part of the platform.

      Reporting

      Customizable reports help you track goals, uncover insights, and turn data into actionable strategies for growth.

      See how Vortex Local works for you.

      Start a 14-day free trial.

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      Frequently asked questions

      Why use text and email appointment reminder software?

      Text and email appointment reminder software reduce no-shows, save time, and keep your schedule organized. Automated alerts track bookings, cut admin work, and improve customer satisfaction.

      How can client follow-up software grow my business?

      Automated follow-ups help manage inquiries, bookings, and reminders—saving time and improving customer service, so your team can focus on higher-value work and profits.

      What is appointment reminder software?

      Appointment reminder software automates SMS and email reminders, reducing no-shows and saving time. Integrated with scheduling tools, it streamlines bookings, tracks effectiveness, and keeps customers informed.

      With you every step of the way
      Vortex Local grows with your business—helping you stay ahead of what’s next at every size and stage.

      Features

      Scheduling
      Dispatching
      Estimates
      Price Book
      Quickbooks
      Employee Time Tracking
      Review Management
      Reporting
      Instapay
      Business Solutions
      Voice Solution
      HCP Cam Software
      Job Inbox Software
      Chat
      Service Plans
      On May Way Texts
      Sales Proposal Tool
      Job Costing and Profitability
      Customer Management
      Call Answering
      HCP Assist

      Industries

      HVAC Software
      Plumbing Software
      Garage Door Software
      Electrical Contractor Software
      Appliance Repair Software
      Carpet Cleaning Software
      Landscaping and Lawn Software
      Pest Control Software
      Home Cleaning Software
      Handyman Software
      Chimney Sweep Service Software
      Custom Remodeling
      Pressure Washing
      General Contractor

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      (435) 256-8603

      support@vortexlocal.com